JOB DESCRIPTION
Grocery Department Manager We are Ireland?s largest retailer
providing fashion, homewares and food for our loyal customers. We
operate **Apply on the website** stores across Ireland, Northern
Ireland, and Spain, as well as a growing online store. Our guiding
principle is to deliver excellent quality products at competitive
prices and we are constantly developing our product ranges. We
currently have a number of vacancies for Grocery Department Managers
in our stores in the Kerry region.
The primary job function of the Grocery Department Manager is to take
accountability for their department, ensuring the delivery of
exceptional customer care and operational standards to maximise sales
and profitability whilst maintaining costs.
Inspiring performance of team through coaching to deliver outstanding
results and customer service
The successful candidate will have the following responsibilities:
Key
RESPONSIBILITIES:
To deliver the budgeted KPI plan for the department and any subsequent
forecasts
To deliver the Dunnes Stores principles of operations and customer
service.
Lead the team, in a manner appropriate to the Brand, to deliver the
agreed business strategy
Ensuring all relevant trading safely and legal policies being in place
and adhered toMaximising sales through analysing sales data,
department trading patterns and pre-empting customer needs and demands
In conjunction with senior management, maintaining stock accuracy and
ensuring the department has the right choice and levels of product to
drive sales
Demonstrating through role modelling how to deliver excellent customer
service ensuring the ?Dunnes Stores Experience? customer service
programme is delivered
Monitor and address any variations to the cost base of the department
on a week to week basis
Be constantly on the lookout for innovative ideas inside & outside the
business
Setting and implementation of the department brand standards ensuring
they are achieved through regular monitoring within the agreed
operating framework
To ensure that the Department complies with the layouts and
adjacencies
Responsible for training your team in line with the brand training
programme
Coaching your team to be passionate and knowledgeable about sales,
product availability, stock control, merchandising & display
standards, variation prevention, pricing, ticketing, inventory,
hygiene and most importantly customer service.
Ensuring all process and business changes are implemented as per the
business requirement and on time
Provide feedback to senior managers on performance, key customer
service developments and operational issues
REQUIREMENTS:
Good communication, coaching and leadership skills.
Customer focussed
Organisational and time management skills
Commercial mind-set and appropriate product knowledge
Problem solving & decision making
Merchandising skills
People management skills
IT skills
Department or team leader level experience in a fast paced retail
environment & customer focused business is preferable but not
essential
If this sounds like the job for you, please apply now and tell us why
you would be perfect for this challenging and rewarding role!
Dunnes Stores is an Equal Opportunities Employer#dunnesstores Position: ?Grocery Department Manager -Kerry
JOB DESCRIPTION
Grocery Department Manager We are Ireland?s largest retailer
providing fashion, homewares and food for our loyal customers. We
operate **Apply on the website** stores across Ireland, Northern
Ireland, and Spain, as well as a growing online store. Our guiding
principle is to deliver excellent quality products at competitive
prices and we are constantly developing our product ranges. We
currently have a number of vacancies for Grocery Department Managers
in our stores in the Kerry region.
The primary job function of the Grocery Department Manager is to take
accountability for their department, ensuring the delivery of
exceptional customer care and operational standards to maximise sales
and profitability whilst maintaining costs.
Inspiring performance of team through coaching to deliver outstanding
results and customer service
The successful candidate will have the following responsibilities:
Key
RESPONSIBILITIES:
To deliver the budgeted KPI plan for the department and any subsequent
forecasts
To deliver the Dunnes Stores principles of operations and customer
service.
Lead the team, in a manner appropriate to the Brand, to deliver the
agreed business strategy
Ensuring all relevant trading safely and legal policies being in place
and adhered toMaximising sales through analysing sales data,
department trading patterns and pre-empting customer needs and demands
In conjunction with senior management, maintaining stock accuracy and
ensuring the department has the right choice and levels of product to
drive sales
Demonstrating through role modelling how to deliver excellent customer
service ensuring the ?Dunnes Stores Experience? customer service
programme is delivered
Monitor and address any variations to the cost base of the department
on a week to week basis
Be constantly on the lookout for innovative ideas inside & outside the
business
Setting and implementation of the department brand standards ensuring
they are achieved through regular monitoring within the agreed
operating framework
To ensure that the Department complies with the layouts and
adjacencies
Responsible for training your team in line with the brand training
programme
Coaching your team to be passionate and knowledgeable about sales,
product availability, stock control, merchandising & display
standards, variation prevention, pricing, ticketing, inventory,
hygiene and most importantly customer service.
Ensuring all process and business changes are implemented as per the
business requirement and on time
Provide feedback to senior managers on performance, key customer
service developments and operational issues
REQUIREMENTS:
Good communication, coaching and leadership skills.
Customer focussed
Organisational and time management skills
Commercial mind-set and appropriate product knowledge
Problem solving & decision making
Merchandising skills
People management skills
IT skills
Department or team leader level experience in a fast paced retail
environment & customer focused business is preferable but not
essential
If this sounds like the job for you, please apply now and tell us why
you would be perfect for this challenging and rewarding role!
Dunnes Stores is an Equal Opportunities Employer#dunnesstores
We need : English (Good)
Type: Permanent
Payment:
Category: Others
